We’re committed to ensuring you have a delightful shopping experience. Please read our policy carefully to understand the conditions under which returns, refunds, and exchanges are accepted.

Eligibility for Refunds

Refunds are only eligible under the following conditions:

• If you receive a wrong product.
• If the product is damaged upon delivery.

Note: To process your refund, an unboxing video is mandatory. Without this video, refund requests will not be accepted.

Return/Refund Timeframe

Approved refunds will be processed within 7-10 business days, and it will credited to the original payment method within 7-10 business days.

Exchanges

If you wish to exchange your product for a different size, the following conditions apply:

• A size exchange fee of ₹200 is applicable.
• Exchanges are subject to stock availability.

How to Initiate a Return or Exchange

1. Contact us within 7 days of delivery at radhef7@gmail.com or call +91 98255 40182.
2. Share the required unboxing video showing the issue with the product.
3. Our team will review your request and guide you through the process.

Conditions for Return or Refund Approval

• The product must be unused, unwashed, and in its original packaging with tags intact.
• The unboxing video must clearly show the package being opened for the first time.

Refund Processing

• Approved refunds will be processed within 7-10 business days via the original payment method.

Need Assistance?

For any questions, feel free to reach out to us at radhef7@gmail.com or call +91 98255 40182.

Thank you for choosing us to style your ethnic moments!